Today's topic

Medicaid, food stamps, cash assistance with Jim Ashmore (2-4-09)

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10:57:15 AM [Visitor] Are these points correct?The application for food stamps is online at www.hcjfs.org and I believe that the first two of the 4-page application is all that is necessary for Emergency food stamps, unless you need further assistance.
The Public Library (any branch) will fax the documents at no charge.
Emergency food stamps are processed in 24 hours to 7 days (I was told, usually 1 to 3 days. Question 5, on the application.)
Best to be at 222 Central Parkway before 7:am. Or, prepared to wait hours, or be scheduled for another day.

10:58:19 AM [Jim Ashmore] Essentially, that is correct. We do urge you to arrive as early as possible to be seen as timely as possible.

10:48:04 AM [Visitor] Hi I just read about you can be referred to the act program for assistance with school or training if you dont have a job? I would be interested I am currently trying to find a job
10:50:20 AM [Jim Ashmore] If you have an emergent need right now and minor children in the home, please come in during normal business hours at 222 E. Central Parkway and ask for a PRC application. It's a one-page application and once you complete, sign and date that, you can drop it off to the clerk at the front desk and an appointment will be scheduled for you. http://www.hcjfs.hamilton-co.org/Buttons/Clients_Customers/PRC.htm Please understand, we can
10:51:33 AM [Jim Ashmore] can't guarantee a referral to ACT. Each case is considered individually. Please remember ACT is designed as a program to divert you from public assistance...Ohio Works First. Super Jobs is always an option for you.

10:33:14 AM [KAthy] What is the policy about case managers returning phone calls. Some of my clients call and never receive a return phone call. I'm not even talking about within a reasonable time frame. I mean their phone calls are not returned at all. After a week I tell them to call and ask for the supervisor. Surely there are rules about returning calls in a timely fashion.
Jim Ashmore: First, let us apologize for the inconvenience and delay. While you didn't mention specifically which area of the agency you are speaking of, I would suggest you contact the Customer Service Office at 946-2466. There is also an online form on Contact Us on www.hcjfs.org.

We have received several questions from people who have lost their jobs, have housing issues, etc. If you have minor children in the home, you may want to come in to 222 E. Central Parkway and apply for Prevention, Retention and Contingency (PRC) services. In certain situations, we can refer you to the community provider (ACT) Accountability and Credibility Together. They have a wonderful program that works directly with families in crisis (including educational help.) See this link: http://www.hcjfs.hamilton-co.org/Buttons/Clients_Customers/PRC.htm

10:18:03 AM [Chrissy] How do you qualify for food stamps?

10:24:45 AM [Jim Ashmore] The qualifications center around income coming into and going out of the home. Please come to 222 E. Central Parkway to apply so we can determine your eligibility. You could also go online in advance to see if you might qualify. Try this link: https://secure.thebenefitbank.com/ums?task=locator

10:20:12 AM [Visitor] Thanks! It would be greatly appreciated by everyone!
10:22:32 AM [Jim Ashmore] You're welcome.

10:10:39 AM [Visitor] I was wondering why does the state require so many class hours if you receive cash assistance when they get reimbursed through child support which they withhold if you receive cash assistance? I also want to know why have they placed a limit on the amount of months you can receive cash assistance especially with the economy the way it is and jobs as limited as they are, assistance is very much needed.
10:13:30 AM [Visitor] I want to know why the state withholds the child support when only one child does not receive child support but the other does. So the child that receives it loses the child support because the child that does not receive child support needs public assistance. Why is this?
10:21:46 AM [Jim Ashmore] Unfortunately, we are bound by state and federal law. Please remember, we must look at any source of income when determining eligibility and we cannot pick and choose what we disregard.

10:12:58 AM [Visitor] Hi! I work with older and disabled adults, many who are on Medicaid, QMB and/or food stamps. Is there anyway to streamline the application/reapplication process? My residents will get an application to fill out to be recertified for Medicaid or food stamps, and then a few weeks later will get another application for the other program and then maybe a month later get an application for QMB, all of which require the same documentation be sent in. Can't all these things be handled with one application?
10:18:47 AM [Jim Ashmore] Thank you for bringing this concern up. It is on our list of issues in need of streamlining service delivery. Hopefully, we will have this issue resolved in the near future.

10:02:25 AM [Visitor] I'm on unemployment, but it is about to end. Would I qualify for food stamps?
10:04:40 AM [Visitor] Can you tell me about the job training program?
10:16:06 AM [Jim Ashmore] You may very well qualify for food stamps, even before your unemployment expires. Please come in to 222 E. Central Parkway, Monday-Friday.
10:17:00 AM [Jim Ashmore] As for the job training, we'd suggest you visit the Super Jobs Center. http://www.superjobs.com/

10:03:25 AM [Jen] Yes I would
10:03:49 AM [Jen] Would it give a reason. He won't admit he is mentally ill
10:05:08 AM [Jen] How would I get this paperwork?
10:13:05 AM [Jen] I found the original application to apply for food stamps online, but I didn't see any that could be done by someone else. Where would I get the paperwork for my son to sign, and would it say he was disabled? I doubt if he would admit he is mentally ill.
10:14:40 AM [Jim Ashmore] Here is a link: http://www.hcjfs.hamilton-co.org/TodayatHCJFS/2008/09/AuthorizationForms080909.htm

10:03:03 AM [RACHEL] WHEN YOU APPLY FOR FOOD STAMPS AND THEY RECEIVE IT ON A SPECIFIC DAY, AREN'T YOU GUYS SUPPOSE TO GIVE STAMPS FROM THAT DAY ON NOT THE DAY THEY ACTUALLY GOT TO THE APPLICATION?

10:06:58 AM [RACHEL] WHEN YOU DO A CHANGE OF INCOME ON LINE AND THEY AND SAY GIVE THEM 48 HOURS BUT IT TAKES LONGER WHAT ARE WE TO DO?
10:13:00 AM [Jim Ashmore] Yet. It should go back to the day the application was signed, dated and received by us, provided no more than 30 days has lapsed and you are eligible. Not really sure where the 48 hours came from. We'll check that out. However, as of right now, our aim is to act on verified new information within 10 days.

10:08:57 AM [Visitor] can they help me find a job
10:10:12 AM [Jim Ashmore] When you apply for Ohio Works First, which it seems like you may need to do, a work assessment will be conducted.

10:05:23 AM [Visitor] what is the fax number
10:08:48 AM [Jim Ashmore] 513-946-1360

10:01:15 AM [Kim] OK. How do I go about requesting assistance at this point? Just lost job, losing house, HATE admitting I need help...but I do. Money is basically nill right now, which isn't something I'm accustomed to. I need help for a short period (I guess cash, food, etc....), but don't know how to go about getting it.

10:06:30 AM [Kim] Do you offer financial assistance with education?
10:07:34 AM [Jim Ashmore] We would suggest that come in any morning, Monday-Friday, to 222 E. Central Parkway and apply. You might call 211 for a list of resources, particularly as it pertains to foreclosure. Visit www.hcjfs.org and see Services for more detailed info on our services.

10:02:20 AM [Visitor] can u apply online
10:04:28 AM [Jim Ashmore] You can get the applications from our Online Service Center on www.hcjfs.org and fax them in. Unfortunately, at this time the interview itself cannot be handled online.

10:00:41 AM [Visitor] My son is mentally ill but refuses treatment or even to be diagnosed. He's 39
years old and has worked part time for me for about 5 years. He makes $350
a month. He's very paranoid and thinks everyone takes one look at him and
doesn't like him so he hardly ever goes out.

He is a one person household.

He filled out the application for food stamps and I sent it in. He got a letter
saying he had to come in. He kept telling me he would but he didn't. Without
any warning, he got a letter saying that because he didn't come in within 30
days he would have to go to a public hearing before he could get food stamps.
This would be impossible for him.

Is there anything else we can do?

10:03:15 AM [Jim Ashmore] Would you be willing to apply on his behalf? If so, we can get you the paperwork for him to sign agreeing to this and go from there.

9:56:02 AM [Visitor] i have lost my job and was wondering if i could get a debit card and food stamps
10:01:42 AM [Jim Ashmore] Please walk in any morning to 222 E. Central Parkway in downtown Cincinnati and apply. We'll look at your situation and see what we can do.

9:59:06 AM [Visitor] Thank you I did go there (Super Jobs) Monday and met with a career coach but they said the funds are very limited and everyone was wanting help with training so I thought I would ask here because someone had told me they thought the PRC program helped with training

9:55:31 AM [Visitor] Are you affiliated with Unemployment? (Don't mean to sound dumb)

9:59:06 AM [Jim Ashmore] The state Job and Family Services (Ohio Department of Job and Family Services) oversees the Bureau of Unemployment Compensation. However, the county Job and Family Services are not affiliated. As a convenience, we have a link at the bottom of www.hcjfs.org to the unemployment Web site.

9:55:00 AM [Visitor] Hi I am going to be going back to school for nursing but was trying to find a way to get my stna license for the meantime to get a job while I work my way thru school, Is there any programs that can assist you with paying for the stna training? I am going to go to Cincinnati State for the Nursing starting in April. I have had the hardest time trying to find a job and since I know I want to go into nursing I know this would be a way to find a secure job.
9:57:08 AM [Jim Ashmore] I'm not aware of anything particularly. You may want to check with the Super Jobs Center. http://www.superjobs.com/


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